Direct Shopping Network Complaints and Reviews

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Direct Shopping Network
Main address: 1239 Glendale Avenue 91205 Glendale CA
(818) 459-0449, , http://www.dsntv.com/page/DSN/CONTACT/
  • 7 complaints
  • $3.3K claimed losses
  • $464 average
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  • Jul 29, 2013
  • Luxury / Jewelry
  • Jewelry
  • 3

In December 2011 and January 2012 I purchased on pear shaped tanzanite and diamond ring, one purple and diamond ring, another tanzanite and diamond ring and one 1.20 white gold eternity ring and I was told over and over they were on their way and I have tried contacting over and over again about sending me what I have paid for and now they run and hide and do nothing, I thing they are low life... Read more

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I ordered an item from direct shopping network and returned it because it was way too small...the entity got the return on Oct 4th and told me that it could take up to 30 business days to credit my card...well, it is now 35 business days and I have had no less than 4 excuses why the credit was not made...I have sent numerous e-mails to the entity and they have not returned a reply to any of... Read more

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  • Nov 09, 2011
  • Shopping
  • Las Vegas, Nevada
  • 14

I ordered some Zircons from DSN over a month ago. Although they did debit my account, no stones have arrived. There is no customer service phone number on their site, so you have to send an email which promises a response withing two days. I have sent three emails. I found a phone number for them on this site. After calling and waiting 10 minutes, I got a voice message asking me to leave a... Read more

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I ordered Opal earrings from Direct shopping network on 6-29-2011. After 2 months I did not receive them so I canceled the order. It has been a month now and still no refund. I have contacted them by e-mail, phone, and fax. They will not answer the e-mail and customer service just says they will check into it. According to BBB they have an F rating and there are many complaints just like mine.... Read more

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These people were very good at one time in getting things to you at proper time . NOW THAT I'AM PISSED BECAUSE THEY SEEM TO ONLY TO MAKE EXCUSS WHY THEY CAN NOT SEND THE ITEMS YOU BUY FROM THEM . EACH TIME I CALL IT TAKES 45 MIN. FOR ANYONE TO ANSWER THE PHONE, AND THATS KNOW LIE. EVERY TIME THEY KEPT TELLING ME LONGER AND LONGER DATES FOR DELIVERIES. IPAID WITH MY CREDIT CARD AND PROBLY THEN... Read more

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contacted network by email 4 X's never received confirmation of email ,no gems, no return of money. rip off. will not order from them again. kiss my money goodbye. really pissed off. ordered 2 small .065 diamonds, host said they were v1 white and well cut. price was only 19.95 each so took a chance they were as described. gift for my grandson whose birthday was in april. ordered 3/14 2011 . ... Read more

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  • Aug 09, 2008
  • Products
  • Reston, Virginia
  • 12
  • 69

I've been a member of DSN for appr 7-8 years. I recently tried to purchase a ring and they told me my credit was on hold. I asked why and they said I had returned more than I kept, so they weren't allowing me to buy!! I asked "well, what good is having a 30 day money back guarantee? I'm not going to keep a ring or purchase if it doesn't look the same on my hand as the models... Read more

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